Contact
Talk to someone who can actually help.
Reservation questions, changes to a trip already booked, or something that went sideways at the counter — send it here and it reaches the support desk.
Ways to get in touch
Call us
+1 (855) 350-4872Fastest route to a booking — our team can check availability on the call.
Email us
support@bookourental.comBest for reservation changes and anything with a booking reference.
Mailing address
30 N Gould St Ste R, Sheridan, WY 82801
Correspondence only — this is not a vehicle pickup location.
Support hours
Mon–Fri, 8am–8pm ET
Weekend cover runs 9am–5pm ET for active reservations.
The support email and published hours are still being confirmed. The phone number and mailing address are live.
Faster than waiting on a reply
Deposits, fuel policies, minimum age and cancellation terms are already written up in the FAQ.
Read the FAQNot a support question — just need a car?
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